Privacy Policy
January 2026
This Privacy Policy describes how The Scrub Ninjas®, Academy Level Up™, and EDTECH EDU LLC® collect, use, store, and protect information when users access our websites, educational platforms, Study Hubs, Inner Circles, memberships, courses, QBanks, communities, digital downloads, and related services hosted through platforms including Thinkific and connected educational systems.
By accessing or using our educational platforms, you agree to the practices described within this Privacy Policy.
Who We Are
The Scrub Ninjas®, Academy Level Up™, and related educational platforms are operated by:
EDTECH EDU LLC®
Eugene, Oregon, USA
For privacy-related questions, contact:
Information We Collect
We may collect information users voluntarily provide when they:
create an account
purchase a course or membership
enroll in a QBANK or Study Hub
participate in an Inner Circle community
submit forms
contact support
join email lists
interact with educational tools or platform features
Information collected may include:
name
email address
billing information
username or profile information
course enrollment activity
membership status
community participation content
study preferences
platform usage data
Payment information is processed securely through third-party payment processors and is not stored directly by EDTECH EDU LLC® unless otherwise stated.
Educational Platform Data
Educational platforms such as Thinkific and related integrated services may collect technical and learning-related information including:
course progress
lesson completion
quiz participation
login activity
membership access
device/browser information
general usage analytics
This information helps improve platform performance, educational delivery, and user experience.
Community & Inner Circle Participation
Users who participate in Study Hubs, Inner Circles, discussion spaces, comments, forums, or community features may voluntarily share content visible to other members within those educational spaces.
Users are responsible for the information they choose to share publicly within educational communities.
We encourage respectful, thoughtful, and privacy-conscious participation.
How We Use Information
Information may be used to:
provide access to courses, memberships, and educational services
process purchases and subscriptions
manage accounts and enrollments
deliver educational content
provide customer support
improve platform functionality and learning experiences
communicate updates, announcements, or educational resources
maintain platform security and integrity
comply with legal obligations
We do not sell personal information to third parties.
Email Communications
Users may receive emails related to:
course access
educational updates
account notifications
study resources
platform announcements
membership information
promotional or educational communications
Users may unsubscribe from non-essential marketing emails at any time through the unsubscribe links provided in email communications.
Cookies & Analytics
Our websites and educational platforms may use:
cookies
analytics tools
performance tracking
embedded technologies
advertising pixels
user experience optimization tools
These technologies help improve functionality, understand platform usage, and enhance educational experiences.
Users may adjust browser settings to limit cookie usage; however, some platform features may not function properly if cookies are disabled.
Third-Party Services
We may utilize third-party services and integrations including:
Thinkific
payment processors
email marketing providers
analytics providers
embedded media services
community tools
educational software systems
These third-party providers maintain their own privacy policies and terms governing their services.
We encourage users to review the privacy policies of any third-party platforms connected to our educational ecosystem.
Data Security
Reasonable efforts are made to protect user information through administrative, technical, and platform-level security measures.
However, no online platform, educational service, or digital transmission method can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their login credentials and account access.
Children’s Privacy
Our educational platforms are intended for general educational use and are not specifically directed toward children under the age of 13 without parental or institutional involvement.
If we become aware that personal information has been collected from a child in violation of applicable law, reasonable steps will be taken to remove such information.
Intellectual Property & User Content
Educational materials, downloads, QBanks, graphics, videos, instructional systems, learning frameworks, and platform content remain the intellectual property of EDTECH EDU LLC® unless otherwise stated.
Users may not reproduce, redistribute, share, scrape, archive, train upon, or commercially exploit educational content without written permission.
Community participation content remains the responsibility of the individual user posting such content.
Subscription & Membership Information
Certain educational products may operate through recurring subscriptions or memberships.
Users are responsible for managing:
billing information
subscription settings
cancellations
renewal preferences
Subscription access may end upon cancellation or nonpayment according to the platform’s billing policies.
International Users
Users accessing our platforms from outside the United States acknowledge that information may be processed and stored in the United States or through internationally operated educational technology providers.
By using our services, users consent to such processing and storage practices where permitted by law.
Policy Updates
This Privacy Policy may be updated periodically as educational platforms, technologies, legal requirements, or business operations evolve.
Updated versions may be posted without direct notice.
Continued use of our platforms constitutes acceptance of the revised policy.
Your Rights
Depending on applicable law, users may have rights regarding access to, correction of, or deletion of personal information.
Requests regarding personal data or privacy concerns may be directed to:
Contact
Questions regarding this Privacy Policy, educational platform practices, subscriptions, memberships, or data handling may be directed to:
EDTECH EDU LLC®
Eugene, Oregon, USA
We are committed to fostering educational environments built on trust, transparency, inclusion, respect, and responsible digital stewardship.